Influence of Competence-Based Education Approach on Employee Productivity and Efficiency
A Case of Uganda Revenue Authority Education Programs
This article is part of a study on the influence of competence-based education (CBE) programs on the productivity of workers in Uganda’s public institutions. The study’s specific objective was to ascertain if CBE approach adopted by the Uganda Revenue Authority (URA) education programs contributes to efficiency of employees. The study employed a mixture of descriptive and correlation research designs premised on mixed methods. The primary data was collected from a sample 281 respondents comprising 271 from operations and 10 from management staff obtained by probability sampling and snowball methods. Data collection was by questionnaire and interview schedule. Descriptive and inferential statistics were used to analyze the questionnaire-generated data while content analysis was used for the interview-generated data. The study found that the CBE approach used in the implementation of URA education programs has a significantly positive correlation with employee efficiency in all their job roles of registration, assessments and collections. It is on this basis that this paper recommends that government should make policy changes in the education sector to introduce CBE curricula in different magnitudes at the higher education levels to equip learners with the requisite competences that can enable them to improve their efficiency at work.